How We Deal With Car Trouble
At RST Automotive Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at RST Automotive Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At RST Automotive Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why RST Automotive Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At RST Automotive Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1993, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 510-494-8081 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
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What People Say About Us
I Brought my car in for an oil change. There was a light on the dash panel that I thought was just a reminder to change the oil. Turns out that it was Nissan's version of the check engine light. Roger and his team were able to diagnose the issue and clear the light. Always great service at RST!
I'd have to say after dealing with multiple mechanics in the tri-cities area that, hands down Roger is by far the most honest and professional mechanic I've dealt with to date, I'll be upgrading my 1971 corvette from a Muncie 4 speed to a Tremec 5-speed soon, I'll be contacting Roger again in the near future, to handle this project for me, I can count on his work, and he has the integrity to stand behind his work! Kudos to Roger and the RST staff!!
Butch Thompson, 06/15/2024
I brought my recently acquired American Clipper motor home in to have the coolant system flushed and the chassis lube. Roger took care of my needs on my old motor home and I want to continue to get the same service I have come to expect.
Thank you Roger & Jamie for providing excellent service! Our catalytic converter was stolen from our beloved RV. One of my tenants recommended us to them. Our CC was discontinued, but I was able to find a compatible one. Roger ordered it, delivered next day. We brought our RV in, and it was installed, caged. Not only that, we got it smog checked also. All in 1 DAY!! Thank you for helping us out, and providing speedy service. We will definitely will be back again for service on our RV! Thank-you!
I recommend Roger. He is an excellent mechanic and he does specialize in older cars which is what I have so that's helpful for me as well. Prices tend to be on the more expensive side, but with the older car I previously had, he was one of the few who could fix it.
RST has taken care of my truck since it was born. I trust no one else to work on the truck. When they tell me my vehicle is safe and running well, I feel so secure. I am 84 years old and safe and secure is a MUST. 5 stars does not seem enough.
Janelle Clarke, 01/06/2023
