- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Roger at RST rebuilt my 1956 Imperial's hemi superbly. This is not an easy feat to say the least and I couldn't be more appreciative.
The real one stop repair shop!
I have been a loyal customer for over 7 years with rst, Roger really knows what he's talking about and always takes the extra mile to make sure my car is not only road worthy but explains why my car needed service would recommend to anyone! If you need service and live in the tri-city area check this shop out!
Roger has exclusively worked on my automobiles for approximately a decade. This shop is like no other. You get the truth. You get expert repairs. You get expert customization. This shop builds racecars and has been around a long time. If you want the local equivalent of the Indy 500 pit crew working on your vehicle at competitive pricing, go here. If you want cheap repairs that cost more in the long run, sell your car.
Great Place. Great customer service. Very polite and informative.
This is a great repair shop,, it took me years to find a good mechanic and I finally found a knowledgeable, friendly and very good mechanic to service my car. I highly recommend RST for all of your automotive needs.
This review has been long overdue as I have been a loyal customer for several years. I had been using him for mostly major car needs, until I had an estimate done at a tire place. They recommended a higher priced service that after Roger looked at it, it turned out being unnecessary. Now oil changes, new tires, and any car needs, I go to RST. Roger is honest, helpful, and reliable.
I want to give Rodger and his crew ten stars if I could. They worked on my Lincoln Town Car limousine and to say they went beyond the call of duty is an understatement. I have been a car guy my whole life and own several nice toys, so finding good people can be tough but it is essential to my car hobby. Well look no further! All work was explained clearly before executed and all work performed looks factory fresh. These guys know their stuff. Try 'em, you'll be very happy with the results.
Hands down the best shop of ever been to. You always dread taking your car places, I took my car to a shop and had some terrible work done the left the vehicle unsafe. RST had my car driving and perfect condition in no time. I have been to the shop a couple times with different vehicles and the staff is always great. The guys really know their stuff and the owner overseas the shop very well. I would recommend this shop to anybody.
...Living in San Jose, there are a myriad of repair shops to choose from at my disposal... but for this kind of service, the little extra drive to Fremont is well worth my time and effort. Bottom line, I would recommend this shop to anyone. They were knowledgeable, honest, professional, courteous and I was so happy with the experience that as soon as my car was ready... we dropped off my husbands for the same honest diagnostic and repair!
Honest and reliable work!
This place is really the one stop repair shop, you can get all your cars "foreign or domestic" fixed here, as well as your car smoged, they even fix RVs! If they cant do it they will refer you to a shop that will. I've never had a problem with Roger, and he is the only up-front mechanic that i know of. In all my years the only shop that i will go to is this one. I give them a 10 out of 5!
Quality work, don't rush, not cheap....but worth paying for work done right.
- According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
- The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
- Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
- Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
- Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
- A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
- Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
- Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
- Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
- Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
- Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
- Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
- Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
- Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
- Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
- Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
- Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
- Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
- Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
- Inspect the suspension system regularly. This will extend the life of the vehicle's tires.